7 years of experience of CX IT platform implementation in a hands-on technical and analytical role. - 3 years of proven experience with Amazon Connect, Amazon Lex, and AWS Lambda, or any other equivalent Cloud CX technology. - Experience with AWS services such as S3, DynamoDB, CloudWatch, and IAM and familiarity with serverless architectures and microservices. - Experience developing software code in one or more programming languages (Java, Python, Node.js etc.) - Able to communicate effectivel…