Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Job Summary & Description - see below Job Title: gCSM Customer Success Manager Department & Team: Customer Success & Services; gCSM Team Reports to: Jessica Bobbitt Location: Brazil Position Overview The Global CSM Team (gCSM) consists of Customer Success Managers wor…