Information Technology Analyst - This role provides handson Level 1 and Level 2 technical support to end users, manages the hardware lifecycle, and acts as the local point of contact between IT teams and the business. Key ResponsibilitiesProvide Level 1 and Level 2 enduser support for office employees (onsite, phone, and ticketing system)Diagnose and resolve incidents within agreed SLAsEscalate complex issues to regional or global IT teams and external vendors when requiredSupport IT onboarding…