Position: IT Support Analyst / IT Analyst (On‑Site) Location: São Paulo, Brazil – Vila Olímpia Work Model: 100% On‑site Schedule: Monday to Friday, standard business hours (9:00 AM–6:00 PM, flexibility for 8:00 AM–5:00 PM) Level: P1 preferred; strong P2 profiles will be considered Role Overview The IT Support Analyst is responsible for ensuring day‑to‑day IT operational continuity for the local office. This role provides hands‑on Level 1 and Level 2 technical support to end users, manages the h…