It Service Operations Engineer - - Proficient in data analysis, capable of managing services through data metrics. - Familiar with ITIL methodology (preferred with ITIL v3/v4 certification), with experience converting complex on-site service scenarios into standard SOP documents. - Experience serving executives (VIPs), capable of handling highly sensitive user complaints. Job Description:- Bachelor''s degree or above, preferably in Computer Science, Information Technology, or related fields. - …