About the Role As an Associate CSM, Onboarding Specialist, you'll manage our smaller tier (Tier 3) client accounts within your territory. You will act as a product and onboarding expert as well as a solutions engineer. Although you will not have any accounts technically assigned to you, you will be overseeing the entire Tier 3 book of business and prioritizing your day based on incoming client requests. Responsibilities: - Own Tier 3 client communication, product demonstrations & all onboarding…